Shipping policy

Thank you for shopping with Soméa.

Processing Time

Orders are processed within 1–2 business days.

Shipping Time

Estimated delivery time is 7–12 business days

Please note that delivery times are estimates and may vary due to customs, holidays or carrier delays.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email. You can also track your order under the track your order menu on our website.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We cannot guarantee replacements or refunds for orders shipped to incorrect addresses provided by the customer.

Lost Packages

If your package appears lost in transit, please contact us and we'll work with the shipping carrier to resolve the issue.